We believe in and endeavour to deliver high-quality health care services to meet the individual needs of patients, delivering in a manner and environment that promotes dignity, safety and quality of life.
Banksia Medical clinic is a private clinic.
Bulk billing is only available to the following Medicare card holders Monday to Friday:
Dr Natasha does NOT bulk bill, including children during all hours.
You will find information about our fee structure below. Call on (03) 5248 1299 to arrange an appointment or book online
Payments are required at the time of consultation; we accept cash and EFTPOS (including Debit cards, MasterCard® and Visa). We don’t accept cheques.
We review all our professional service fees annually and any increases usually take place on 1 July and 1 January each year.
If you’re eligible for Medicare we’ll ask you to pay the full amount upfront, and then we can refund your rebate on the spot back into your debit card via Tyro claiming system or Medicare will put the rebate back into your account. We welcome your inquiry regarding your rebates and items billed as part of our Billing Transparency Practice.
The cost of your appointment will depend on the amount of time spent with the doctor. If the time required to discuss your medical issues is longer than a standard appointment a long consult will be charged. All prices include GST.
Failure to attend your appointment, answer your telephone appointment at the scheduled time or cancel your appointment without at least 2 hours notice may incur a fee of up to $100 Monday – Saturday
This surgery runs by appointment system however in case of emergency, you will be attended to without an appointment. All patients without appointment will be triaged by our fully qualified practice nurses and appointments will be allocated according to the urgency of the care required.
Call our friendly team to discuss your need and we will be more than happy to assist you.
For Afterhours Emergency Medical Needs- please call 000 or National Home Service at 13-SICK(7425)
Medicare rebates are available for Telehealth appointments to our current patients who have been seen face to face within the last 12 months. The phone call may come in under a private number- please answer the call and ensure your phone is unblocked to incoming private numbers. Please phone back and settle the account with reception on the day of the appointment.
Prescriptions will not be issued without a consultation, unless pre-arranged with your doctor. Prescriptions issued without an appointment will incur a minimum $20.00 fee.
SMS message will be sent 24 hours before your appointment when available. Non-attendance fee of $100 will be applied for each of the appointments missed.
In the spirit of reconciliation, Banksia Medical Centre acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We’re committed to diversity and inclusion and are an equal opportunity employer.
If you’ve had cold or flu symptoms in the last 7 days and are interested in participating
