BOOK ONLINE

Booking Options at a Glance

Booking Online

Most appointments at Banksia Medical Centre can be booked online using our secure external booking system.

  1. When booking online, you will:
  2. Choose your preferred clinic
  3. Select an appointment type
    Pick an available time and clinician
  4. Confirm your booking details

To begin, visit our Book an Appointment page.

Booking by Phone

Some appointments are best arranged by phone. Booking by phone is recommended if:

  • You are unsure which appointment type to select
  • You have multiple or complex concerns
  • You require guidance before booking

Our reception team can help you choose the most appropriate option.
Call:
Newcomb/Torquay: (03) 5248 1299
Hamlyn Heights: (03) 5277 0907
Belmont: (03) 5243 6677

Booking for Specific Situations

New Patients

New patients are welcome. Please contact your preferred clinic to book your first appointment.

Telehealth Appointments

Telehealth appointments are available where clinically appropriate and may be booked online or by phone. Eligibility criteria apply.

Home Visits

Home visits are arranged by phone and subject to availability and eligibility.

Allied Health & Specialist Services

Some allied health and specialist appointments require referrals or phone booking. Reception can advise.

Choosing the Right Clinic

Banksia Medical Centre operates multiple clinics across Geelong and the Surf Coast. Choosing the most convenient clinic helps ensure timely care.

Visit our Locations page to learn more about each clinic.

Before Your Appointment

To help your appointment run smoothly:

  • Bring your Medicare card and photo ID
  • Arrive early for your first visit
  • Complete any required forms

More information is available on our New Patients page.

How to Change or Cancel an Appointment

If you need to change or cancel your appointment, please provide adequate notice. Late cancellations or missed appointments may incur a fee.

For details, please review our Cancellation Policy.

Booking FAQs

1. Can I book online for all services?

Not all services are available for online booking. Some appointments require phone booking or referral.

2. Can I choose my doctor when booking?

Where available, patients may request a preferred clinician.

3. What if I’m not sure which appointment type to book?

If you are unsure, please contact reception for advice before booking.