Book at Torquay

Serving Torquay and the Surf Coast community

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Book at Newcomb

Supporting Newcomb and surrounding eastern Geelong suburbs

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Book at Hamlyn Heights

Serving northern Geelong communities within the Manifold Heights district

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Book at Belmont

Serving support the local Belmont and Geelong community

Phone (03) 5243 6677 to book

Prefer to Book by Phone?

If you would rather speak with our team, appointments can also be booked by phone. Our reception staff can assist with choosing the most appropriate clinic or appointment type.
Call: (03) 5248 1299 [For Torquay and Newcomb Clinic] or (03) 5277 0907 [For Hamlyn Heights Clinic]

What Can Be Booked Online

Online booking is available for many common appointment types, including:
• General practice consultations
• Follow up appointments
• Telehealth appointments (where clinically appropriate)

Some services require phone booking or referral. If you are unsure, please contact reception for guidance before booking.

Not Sure Which Clinic or Appointment to Choose?

If you are unsure which clinic to attend or which appointment type best suits your needs, our reception team can help. They can also advise whether telehealth or a face to face consultation is most appropriate.

New Patients – Before You Book

If you are new to Banksia Medical Centre:
• Bring your Medicare card and photo ID to your first appointment
• Arrive a few minutes early to allow time for any required forms

Cancellations, Changes & No Shows

If you need to change or cancel your appointment, please provide sufficient notice. Missed appointments or late cancellations may incur a fee.

For full details, please review our Cancellation Policy.

Booking FAQs

1. Why do I need to choose a clinic before booking?

Each Banksia Medical Centre clinic manages its own appointments. Choosing a clinic ensures you see the right team at the right location.

2. Will I be taken to another website to book?

Yes. Online bookings are completed through our secure external booking system.

3. Can I still call to book an appointment?

Yes. Our reception team is happy to assist by phone.

4.What if I choose the wrong clinic?

If you’re unsure, please contact our reception team before booking.